EconMatters is a financial and investing site, but we do occasionally write about improper practices we observed or experienced in Corporate America, the job market, or in a regular consumer business like Favor Delivery, Comcast Cable (Nasdaq: CMCSA), or Fandango. In doing so, we also received a few reader comments to stop ‘whining’ and just ‘suck it up’.
Sorry to disappoint but EconMatters still believes ‘Doing the Right Thing’ is important regardless of the actual monetary amount involved. If we simply ‘suck it up’, the United States would still be part of Britain.
Today, I’m going to talk about a personal saga of ‘Bait and Switch’ by Verizon (NYSE: VZ).
Too Good to Be True?
I have two cell phone lines (on a Shared Plan) with Verizon for about three years now. Six months ago, i.e., in May 2016, I upgraded both of my phones to a newer model at a Verizon store. The store sales person verbally told me my two lines qualify for an additional Verizon promotion of waived 2nd line access fee ($20 per month) for 12 months. The sales person even talked to his manager on the phone in front of me to verify and confirm that I qualified for the discount.
I was on the fence about upgrading both phones at the same time due to the cost factor, while still evaluating options from other cell carriers.
Read More »